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Training Courses:
Disciplinary and Grievance Interviewing

1 day course

Purpose
The course is designed to enable participants to practise and gain skills in disciplinary meetings and to increase their confidence in dealing with 'real life' situations.

Designed for
Line managers, supervisors, team leaders and HR Executives who have responsibility for investigations, disciplinary meetings and conducting grievance interviews.

Benefits of attending

  • Understand how to conduct meetings and interviews professionally
  • Enhance the professionalism of the team and the organisation, making it a better place to work
  • Ensure that participants apply the concepts of the Dalcross "Fair Conduct" Model
  • Enable managers to deal more effectively with stressful situations

    Course outline
    Participants take part in disciplinary scenarios. These sessions cover:

  • Conducting the meeting professionally
  • Questioning and Probing
  • Active Listening
  • Dealing with emotion

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    PO Box 541 Cherrybrook NSW 2126 Australia phone (02) 99801234 mobile 0412038164
    Email: grc@dalcrossconsult.com.